Contact Us Ordering Orders can be securely placed on our website as we are a certified Volusion SSL website.   You may also order by phone by calling our Toll Free number.   Toll free customer support is available Monday to Friday, 9am – 5pm PST by calling 1-888-437-6988 or by emailing info@GermyWormy.com   Not in the USA?Germ Smarts for Kids is Global! All countries can order on this website. International shipping rates apply and you are responsible for all duties and customs.   Shipping We take great pride in our fast service! All orders are dispatched within 24 business hours of receipt.   We ship Mon - Fri at 12:00 pm PST for all orders in the last 24 hours. We do not ship on weekends or holidays, those orders will go out on the next business day. With the exception of Priority service, shipping times are estimates not guarantees. Shipping to rural and suburban areas may take longer, such as Canada's Territories, Alaska and Hawaii. Send us some Feedback! We would love to know what you think of Germy Wormy, this website or both. Feel free to say what ever you like - it's anonymous! My Feedback :    Name (optional):     E-mail (optional):    Please enter the following code into the box provided (not case sensitive) :

1-888-437-6988 Toll Free  M- F 9a - 5p PST info@GermyWormy.com Twitter FaceBook Media Inquiries Retailers Sales Opportunities Back Enterprises, LLC 26025 Newport Rd # A # 433 Menifee, CA 92584   Refund Policy All purchases are backed by a satisfaction guarantee. Please call if you are not satisfied to return for an exchange or refund.